Refund policy

All sales at afterdeath store are final. We do not accept returns and we do not issue refunds for change of mind, incorrect size selection, buyer's remorse, or any other reason not listed below. Please review your order carefully before completing checkout.

SIZE EXCHANGES
We accept exchanges for the same item in a different size, subject to availability. Contact us at management@undrdgzrecords.com within 7 days of delivery to request an exchange. The item must be unworn, unwashed, and in its original condition with all tags attached. You are responsible for return shipping costs to us and for the shipping cost of the replacement item. Return shipping instructions are provided by email once an exchange is approved. Exchanges are for the same product only — we do not exchange one item for a different product.

LOST PACKAGES
If carrier tracking confirms that your package has been lost in transit, we will send a replacement at no cost to you. Contact us at management@undrdgzrecords.com with your order number and we will open a claim with the carrier. Replacements are issued once the carrier has formally classified the shipment as lost.

DAMAGED ITEMS
If your order arrives damaged, contact us at management@undrdgzrecords.com within 48 hours of delivery with photographs of the item and the packaging. Damage claims are reviewed individually. We make no guarantee of replacement, credit, or any other remedy, and any resolution offered is at our sole discretion.

REFUSED AND UNCLAIMED PACKAGES
Packages that are refused at delivery, left unclaimed at a carrier facility, or returned as undeliverable due to an incorrect or incomplete address are not eligible for a refund. If the package is physically returned to us in resellable condition, we will issue store credit for the value of the order, less the original shipping cost. If the package is destroyed, abandoned, seized by customs, or otherwise not returned to us, no credit or replacement will be issued.

Store credit has no cash value and cannot be redeemed for money.